Your cases

Cases you saved on the old address stay there. Open them from your case link, or from the old address.

For stuck domestic flight refunds in India

Airline or travel site: who owes your refund?

Paste the cancellation mail. Refund Genie shows who owes you, the refund date with its source, and the next person to ask. Choose to send the mail yourself or let Genie follow up with permission. When they reply, your next step updates.

Free first check · No sign-up · You choose how Genie helps

A clearer answer, at a glance
Made-up flight caseOverdue

Delhi → Mumbai · booked through MakeMyTrip

₹5,400

Due about 25 Sep 2026

Cancelled 7 Sep. DGCA: 14 working days; counting from cancellation is Refund Genie’s reading.

Who owes you: IndiGo. Ask MakeMyTrip’s grievance officer, with IndiGo’s Nodal Officer in CC.

The date comes with its source.

01 / THE PROBLEM

“We’re waiting for the airline.”

The airline cancelled. The travel site says the refund is pending.

Then “refund processed”. Your bank still shows nothing.

Who has the money, and who do you ask next?

Patterns reported in public refund complaints. Each case needs its own evidence.

02 / THE WAY THROUGH

How it works

01

Paste the cancellation mail.

Or add a screenshot. Confirm airline, booked via, cancellation date and PNR.

02

See who owes you.

The owner, date and rule line. Checked officer contacts, with their source page.

03

Choose who sends.

Open your own Gmail, or give written permission for the approved test-only mail chase. Calls are simulated for now.

04

Come back on your date.

If it hasn’t landed, the next person and message are ready. Genie keeps the mail chase moving with permission; you file complaints yourself.

03 / WHY IT HELPS

A refund chase that keeps its place.

Genie calls and mails them for you. You only step in if they need you.

Calls are simulated for now. Mail sending needs your written permission and is limited to approved test addresses.

It keeps the dated record.

Your messages, replies and next check-in stay in one private case.

It follows the money.

A reply saying the airline paid the travel site changes the next person you ask.

The rule has a source.

Dates are worked out in code. Refund Genie’s own expectations are labelled.

IN YOUR CONTROL

What we never do

  • Ask for OTPs, passwords, card numbers or bank logins.
  • Send anything without you. Messages go from your own email.
  • Keep your case after you delete it.

BUILT FOR DOMESTIC FLIGHT REFUNDS

What we handle

Airline cancelledYou cancelledPending with airlineProcessed, not receivedCredit shell offered

Domestic refunds with IndiGo, Air India, SpiceJet and Akasa Air; MakeMyTrip, Goibibo, Cleartrip and EaseMyTrip. For other companies you add the address from their own page. International flights and compensation claims are outside this version.

STRAIGHTFORWARD PRICING

Pricing

₹0

Free until 3 refunds land

Every message, reply and follow-up is free until three refunds land on this device.

₹49

Then Rs 49 a year

After three refunds land, one year covers every flight and event refund chase.

If Refund Genie recovers nothing in that year, your Rs 49 comes back.

Free until 3 refunds land. Then Rs 49 a year.

GOOD TO KNOW

Questions

Does Refund Genie send or log in for me?

Written permission lets Genie send and follow up to approved test addresses. Calls are simulated for now and labelled. You can send mails yourself instead and file complaints yourself. Refund Genie never logs in to an airline, travel site or bank for you.

Where do the dates come from?

DGCA refund rules, the company’s own message or policy, or a labelled Refund Genie expectation. Working days mean Monday to Friday; estimates ignore holidays.

What if the airline says it paid the travel site?

The airline stays answerable under the rule. The next mail asks the travel site for the bank reference and date it sent the refund to you, with the airline copied.

How does the demo work?

DemoTrips and Demo Air play two made-up roles. Genie sends two test mails and plays a simulated care call. Watch replies update the case, then skip to the bank check date. No phone number or Gmail sign-in needed. No real booking or money.

Is this legal advice?

No. Refund Genie helps you use refund and grievance routes, with sources. It does not act as your lawyer or file for you.

What does Rs 49 cover?

A year of staying on every case. Free until 3 refunds land on this device. Then Rs 49 a year. If Refund Genie recovers nothing in that year, the Rs 49 comes back. Your year unlocks after Razorpay payment is verified.

What happens to my data?

Your case lives at a private link only you have. We use Google's Gemini to read your messages and write drafts, on a paid plan where Google doesn't use them to improve its products. Delete your case and it's gone.